Privacy Policy

Privacy Policy of Travel Mate and Effective from- September 01, 2018

Travel Mate (“us”, “we”, or “our”) provides the traveling service in Bangladesh and Worldwide with the website (the “Service”).

We will inform/update of our policies regarding the use, disclosure, and collection of personal data when you take our Service.

First of all, we use your data to provide the service and improve the user experience. By taking our Service, you agree to the collection and use of information in accordance with this policy. If we change anything we will inform you from Travel Mate website. So, ensure you are checking the updated Privacy Policy before using our service.

Information Collection And Use

We collect different types of data and information to provide and improve the Service to you.

Types of Data Collected

Personal Data

While you are using the Service of Travel Mate, we may ask you to include certain personally identifiable information (Nothing Else) that can help us to contact or identify you (“Personal Data”). Personally, identifiable information will be like the below:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

Tracking & Cookies Data

We use cookies to track the activity on our website to provide you with the best service for the next time.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can set to refuse all cookies from your browser but using it help us to ensure the best service, or you may miss some important portions of our service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to provide the Service.
  • Preference Cookies. We implement Preference Cookies to remember your preferences.
  • Security Cookies. We ensure Security Cookies for ensuring you the security.

Use of Data

Travel Mate uses the collected data for various purposes:

  • For providing and maintaining the Service
  • For notifying you about changes to our Service
  • For allowing you to participate in interactive features of our Service when you choose to do so
  • For providing customer care and support
  • For providing analysis or valuable information so that we can improve the Service
  • For monitoring the usage of the Service
  • For detecting, preventing and addressing technical issues

Transfer Of Data

Your information is secure to us. In the case of a similar service that is signed-up, we can transfer the data to others reliable service that is partnered or maintained by us. Surely, you can choose the service you want to hear from us when signing-up with us. We ensure the service or products from the account of you.

Disclosure Of Data

Legal Requirements

Travel Mate may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with and handle the legal obligation of any reasons
  • To protect and defend the rights or property of Travel Mate
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is the primary focused of us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we can assure the security. We use extra layers (HTTPS) to ensure the security. At the same time, Travel Mate keeps the cloud data into the secured US server.

Service Providers

We may take the service from the third party companies and individuals to increase the facilities of our Service (“Service Providers”), Of Course, we will ensure the advantages of the service, but we will inspire to check the other service we inspire you before taking it.

These third parties may take the access of your data, but we keep extra protection and signing-up with the same papers too and giving you the service.


We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics: Google Analytics is a web analytics and tracking service offered by Google. Travel Mate is using the tracking service to ensure the service is perfect or needs to update. Google uses the information collected from you to track and monitor the best use of our Service. This data is trusted and shared with other Google services too. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google or other issues, please visit the Google Privacy & Terms web page.

Links To Other Sites

Our Service may refer or point links to other sites that are not maintained by us. If you click on or visit a third party website, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”) without the permission of the parents.

We are not collecting knowingly any data or information who are under 18. If the parents or guardians give us the data, we only use it to provide the service to the children. Otherwise, if you think you are not providing the information or not interested to do that. We strongly advise to contact us at any time. We will remove the data instantly. At the same time, we can help you to protect the data for reuse.

Changes To This Privacy Policy

When we will bring any update or modification in the Privacy Policy on Travel Mate, we will notify you or you will get the changes here. We suggest checking this page for checking any update. Though we will update a post or other methods you use with us.

We will encourage to check the date of the effective and updated of the Privacy Policy to ensure the best service or tracking the data. We follow international law or Privacy Policy, so if we imposed to change anything, we do it and surely we will notify you.

Contact for More Information

If you have any questions or suggestions regarding the Privacy Policy of Travel Mate, please contact us:

  • By email:
  • By visiting our website:
  • By phone number: +88 09 678 388 388
  • By visiting our office: Kha 215, Arma Majeda Malik Tower, Level-4, Merul Badda, Dhaka 1212
Book AC Civilian/Coaster Tourist BusSee Details...